The PS5 controller is a great way to play games on your PC, but it can sometimes experience problems that prevent it from working properly.
In this article, we will explore the most common reasons why your PS5 controller might not be working on your PC, and provide troubleshooting tips to help you fix the problem.
Why is My PS5 Controller Not Working on PC?
Here are some reasons why your PS5 controller might not be working on your PC:
The Controller is Not Properly Connected
The most frequent reason for a PS5 controller not working on PC is an improper connection. Ensure that you have properly plugged the controller into your PC using a USB cable or have successfully paired it via Bluetooth.
The Controller’s Firmware Needs an Update
Sony periodically releases firmware updates for the PS5 controller, addressing bugs and enhancing performance. To check if your controller is up-to-date, follow these steps:
- Connect your controller to your PC.
- Open the Device Manager.
- Expand the Human Interface Devices section.
- Right-click on the Wireless Controller entry and select Properties.
- Click on the Driver tab.
- If the driver is not up-to-date, click on the Update Driver button.
The Game Doesn’t Support the PS5 Controller
Not all games are compatible with the PS5 controller. If you’re attempting to play a game that doesn’t support the controller, you might need to use third-party software to map the controller’s buttons to keyboard and mouse inputs.
There Might be an Issue with Your PC’s USB Ports
If you’ve tried the previous steps and the PS5 controller still doesn’t work, there could be an issue with your PC’s USB ports. Try connecting the controller to a different USB port or use a different USB cable.
There Might be a Problem with Your PS5 Controller
If you’ve attempted all the previous solutions and the PS5 controller remains unresponsive, there might be an issue with the controller itself. In such cases, try resetting the controller with these steps:
- Turn off the controller.
- Locate the reset button on the back of the controller.
- Use a small pin or paperclip to press and hold the reset button for 5 seconds.
- Turn on the controller.
- Double-check that the controller is turned on.
- Ensure that the controller is not paired with another device, causing conflicts.
- Try restarting your PC, as this can sometimes resolve connectivity problems.
- Update your PC’s drivers, especially the USB drivers, to ensure smooth functionality.
- If all else fails, consider using a different USB cable to rule out cable-related issues.
Remember, if you encounter any difficulties during the process, don’t hesitate to seek help from Sony or other technical support channels. Happy gaming!
If you have followed all of the troubleshooting steps in this article and your PS5 controller still does not work, it is best to contact Sony for further assistance. Their customer support team can help you resolve any persistent issues.